1.0 Privacy Matters
The Smart School is committed to protecting and respecting your privacy and does its best to fully comply with data protection legislation.
This Notice explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others, and, how we keep it secure.
We may change this Notice from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Notice.
Any questions regarding this Notice and our privacy practices should be by contacting the website, or in writing to Corporate Affairs – Marketing
The Smart School – Head Office
31-Industrial Area, Gurumangat Road,
Gulberg III, Lahore, Pakistan.
U.A.N: +92 (42) 111 111 TSS (877)
2.0 Who are we?
2.1 Established in the year 2012, The Smart School was launched to offer world-class, affordable education in Pakistan. Established under the aegis of The City School, it is committed to providing an efficient learning environment for your children, helping them compete and excel in the rapidly evolving environment of today
2.2 The Smart School Network in 2012 – a franchise model that is now firmly established and flourishing. With more than 400 campuses and 100,000 students, The Smart School takes students all the way from Playgroup to Class X.
2.3 The Smart School’s registered address is set out above.
3.0 What data do we collect?
3.1 The Personal Data that you give to us, e.g., when you create an account, login on our websites, contact, login, provide feedback, fill in a form, send us an email , call us, share content on a The Smart School site or publicly share information about us on social media.
3.2 The data that we create e.g., data that is collected automatically when you access one of our websites or apps, e.g., IP address, device ID, what browser you use or how you interact with The Smart School site etc.
3.3 Data collected from other legitimate sources such as, public sources, data from your interaction with our advertising, or Personal Data that is part of your profile on a social network and that you have made available to us.
4.0 Why do we process your Personal Data?
We process your Personal Data, including any sensitive personal data that you have provided to us with your consent, to communicate with you, answer your queries and provide you with updates about The Smart Schools and our programs. We also process your Personal Data in order to help us comply with the law, to manage our systems and finances, to conduct investigations and to exercise legal rights. We combine your Personal Data from all sources so that we can understand you better to improve and personalize your experience when interacting with us.
5.0 Who can access your Personal Data and why?
We limit the disclosure of your Personal Data to others, however, we do need to disclose your Personal Data in certain instances and mainly to the following recipients:
Third parties engaged by us to provide services such as administering The Smart School website, applications and services (e.g. features, programs, and promotions) available to you, subject to appropriate protections;
Relevant public agencies and authorities, if required to do so by law or legitimate business interest.
6.1 If you submit an enquiry on the website, The Smart School may contact you via telephone, email, and post for marketing purposes.
How do we collect information from you?
6.2 We collect your personal information from the following sources:
- Online enquiry forms
- Interview notes
- Registration Forms
- Admission Tests
Other non-marketing information, such as: medical records, attendance registers, etc.
7.0 What Information we collect
7.1 We may collect the following information:
- Your title and full name
- Contact information including your postal and email addresses
- Your date of birth
- Your gender
- IP address
- Information regarding what page you have accessed and when
- Medical records
We do not collect location data when you access www.thesmartschools.edu.pk, but make sure that your location services are on for a better user experience on other third-party websites or apps.
8.0 Data Security and Retention
We use a variety of measures to keep your Personal Data confidential and secure, including restricting access to your Personal Data on a need to know basis and following appropriate security standards to protect your data.
9.0 How you can access and update your information
9.1 You may choose to restrict the collection or use of your personal information.
9.2 If you believe we’re holding inaccurate information about you, please contact Head Office or Corporate Affairs – Marketing so we can correct it.
9.3 If you no longer want to receive marketing messages from us, please contact Corporate Affairs – Marketing or contact Head Office
9.4 Security precautions in place to protect the loss, misuse or alteration of your information
9.5 We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
10.1 A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.
10.2 Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
10.3 Overall, cookies help us provide you with a better website. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.
10.4 When someone visits www.thesmartschools.edu.pk, we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site.
10.5 We collect this information in a way which does not identify anyone, and we do not make any attempt to find out the identities of those visiting our website.
10.6 We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will make it clear when we collect personal information and will explain what we intend to do with it.
11.0 Cookies used on this Website
11.1 Our website may contain links to enable you to visit other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over the other website, and cannot be responsible for the protection and privacy of any information you provide whilst visiting other sites.
11.2 You should exercise caution and look at the privacy statement of the website you are visiting.
12.0 Children from the age of 13 or over
We are concerned to protect the privacy of children. The law allows children from the age of 13 to provide their personal information and to access it. If you are under the age of 13, please get your parent/guardian’s permission beforehand whenever you provide us with personal information.